Please review all of
our legal documentation:
Terms of Service -
Acceptable Use -
Privacy Policy
2servU.net provides Internet
World Wide Web page hosting, electronic commerce services, marketing,
and development. 2servU.net has certain legal and ethical
responsibilities that must be followed with the use of its server
and equipment involved in these services. In turn, 2servU.net reserves the right to suspend
or cancel a customer's account at any time that their account has
been inappropriately used.
Specific Acceptable Use Policies are detailed
below:
Server Abuse
Any attempt to undermine or cause harm to a server, or customer
of 2servU.net is strictly prohibited. Attempts
to "hack" or gain illegal access to passwords, files,
or content of any of 2servU.net's customers is strictly prohibited,
and is punnishable by law.
Abuse of Traffic
Bandwidth will be unrestricted until you reach 6GB of cumulative
network traffic per month. This should be more than enough to handle
the most demanding sites. Multimedia
files such as AVI, QuickTime, Real
Audio, Real Video, MP3 files, etc. can use up large amounts of Bandwidth.
If you have a high-traffic site, this can cause Bandwidth Overages
which you will be responsible for at a cost of 10/Gb, or you may
choose to upgrade you hosting plan.
2servU.net will be the sole arbiter
as to what constitutes a violation of this provision.
Email Account Maintenance
Your WebMail should be used
as a temporary storage area before downloading your email to your
POP3 client such as Microsoft Outlook, Eudora or Netscape Messenger,
which you can use to permanently store your messages. If you are
using WebMail as your Only Email Client you are responsible for
it's maintenance. If you exceed WebMail limitations, your messages
will be returned to the sender
as undeliverable. Here are the limitations:
- messages that are older than
60 days are automatically removed from the server
- All POP3 accounts are limited
to 1000 unread email messages
- there is a 5MB per message limit
- 10MB per account limit
Unsolicited Email (Spam)
Unsolicited commercial advertisements are not allowed in e-mail,
and will likely result in account suspension or cancellation. If
you are reported and found to be abusing you unlimited email aliasing/forwarding
privileges, your account will be cancelled. No refunds will be given
if your account is terminated for Spam.
Chat Rooms
We do not allow clients to install their own chat rooms, without
approving it with the 2servU.net Support Team. Most chat rooms
tend to be large system hogs and we cannot allow it as an account
option.
Background Running Programs or DLLs
We may allow programs to run continually in the background. These
are considered on a one-to-one basis and an extra charge will be
incurred based on system resources used and operational maintenance
needed.
Rogue Sites
If your site is determined to be causing a detremental affect on
other sites on the same server or other sites on the same network,
2servU.net has the right to immediately
suspend operation of your account until the problem with your site
is corrected.
IRC
We currently do not allow IRC or IRC bots to be operated on our
servers.
Payment Policies
You
are expected to pay your Hosting Invoice in a timely fashion.
Any account not brought current within a week (7 days) of e-mail
notice or exceeding this time frame in any way is subject to suspension.
The customer is responsible for all money owed on the account from
the time it was established to the time that the customer notifies
2servU.net for a request for termination
of services. All payment is in U.S. currency.
2servU.net will make every attempt to
keep your prices the same as when you started your account. In the
event that our Network Providers should unduly raise our rates,
2servU.net reserves the right to change prices at any time. These
price increases would only affect New Customers, Not existing Clients.
Account Cancellation
You may cancel your account
with 2servU.net at any time. You need to let us know at least 7
days in advance of your next billing cycle by email or calling 1-800-428-8572
All payments are considered payment in advance for a full-term contract
that covers the payment period. No pro-rated refund will be given
if service is cancelled prior to the end of the full-term contract.
30 Day Money Back Guarantee
All of 2servU.net's web hosting plans are backed by a 30 day
money back guarantee. If you are not completely satisfied with our
services or support within the first 30 days of your contract, you
will be given a full refund of the amount paid.
Lawful Purpose
2servU.net reserves the right to refuse
service to anyone. Customers may only use 2servU.net server for lawful purpose.
Transmission of any material in violation of any Federal, State
or Local regulation is prohibited. This includes, but is not limited
to copyrighted material, material legally judged to be threatening
or obscene, and material protected by trade secrets. The designation
of any materials as such described above is left entirely to the
discretion of 2servU.net management.
Indemnification
Customer agrees that it shall defend, indemnify, save and hold 2servU.net harmless from any and all
demands, liabilities, losses, costs and claims, including reasonable
attorney's fees asserted against 2servU.net, its agents, its customers,
officers and employees, that may arise or result from any service
provided or performed or agreed to be performed or any product sold
by customer, it's agents, employees or assigns. Customer agrees
to defend, indemnify and hold harmless 2servU.net against liabilities arising
out of; (1) any injury to person or property caused by any products
sold or otherwise distributed in connection with 2servU.net's server; (2) any material
supplied by customer infringing or allegedly infringing on the proprietary
rights of a third party; (3) copyright infringement and (4) any
defective products sold to customer from 2servU.net's server.
Disclaimer
2servU.net will not be responsible for
any damages your business may suffer. 2servU.net makes no warranties of any
kind, expressed or implied for services we provide. 2servU.net disclaims any warranty or
merchantability or fitness for a particular purpose. The includes
loss of data resulting from delays, non-deliveries, wrong delivery,
and any and all service interruptions caused by 2servU.net and its employees. 2servU.net reserves the right to revise
its policies at any time.
Adherence
All Sub-Networks, resellers, employees, and associates of 2servU.net must adhere to the above
policies.
Failure to follow any term or condition will be grounds for immediate
account deactivation, loss of reseller benefits, wages, and/or privileges.
Abuse of any of the above outlined acceptable use policies should
be reported to abuse@2servU.net.
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